Headway’s approved provider scheme utilises standards developed to reflect the specific needs of people with an acquired brain injury (ABI). These standards are used to evaluate a range of facilities including hospitals and neuro-rehabilitation units, residential homes and respite facilities.
The report, based on a visit in January, grades four out of six of the domains as outstanding. The assessor praises the meaningful activities offered to the service users, including a therapeutic earnings programme to improve a wide variety of skills that gives a level of responsibility to those taking part. They were impressed with the service user involvement saying; “The service arranges a weekly meeting where patients can collectively plan the activities for the upcoming week. This is an excellent opportunity for individuals to work on their executive functioning skills and practice socializing in a group setting.”
The assessor saw examples of best practise when speaking to the team and stated; “A Registered Nurse spoke eloquently about the support given to an individual who is highly reluctant to receive care, particularly as in previous placements this had included a significant element of restraint. It was clear through the discussion that the focus was on supporting this patient to be able to accept personal care interventions in a kind, caring, consistent, structured and routinised way.”
They noted fantastic examples of joint working between the staff, family members, service users, social worker and community team, which supported an individual to safely step down from the service.
Melanie Hobbs, Consultant Psychiatrist at the service said; “We are very pleased with the outcome of this report, which is a reflection of all of the hard work and dedication of each and every team member working at Cygnet Grange & Lodge. We strive to ensure that the services we provide are safe, positive and supportive environments for men to continue their rehabilitation journey.”
Cygnet Grange and Cygnet Lodge are amongst Cygnet Health Care’s network of seven neuropsychiatric rehabilitation services, supporting men and women nationwide.