Service Users, Residents, Family & Carers

Information for Family, Friends & Carers

This section provides information for family members, friends and carers including our Family, Friends and Carers Survey, how to raise concerns and complaints, as well as links to helpful resources.

Concerns and Complaints

We value all feedback as it helps us to improve the services that we offer. Whatever you think about our services or staff we want to hear from you.

Co-Production at Cygnet

In this section you can find more information on some of the many exciting co-produced initiatives including the Smoke Aware Initiative and Music 2 Empower as well as some of the many ways our service users and residents can get involved in their care.

Useful Information & Helpful Resources

In this section you can find useful information on things like the Mental Health Act, mental health conditions, medications and links to useful websites that provide support and advice to people suffering from a range of mental health problems or addictions.