- Open days (including taster therapy sessions, meet the team, educational talks)
- Linking with other carers groups in the local area
- Newsletters
- Family and friends satisfaction surveys
Expert by Experience Carer Ambassadors
In 2023 we introduced two new Expert by Experience Carer Ambassador roles. These roles – fulfilled by people with lived experience as a carer – will help shape Cygnet’s carer plan and they will take part in a range of opportunities for discussion and feedback across carers’ councils, workshops and one-to-one conversations in all service areas.
In a blog Matthew McKenzie, one of our Expert by Experience Carer Ambassadors, speaks about the impact he hopes to make to the organisation to ensure carers voices are heard and that they continue to play an integral role in shaping the support provided to their loved one.
The 2014 Care Act
The 2014 Care Act places care and support law into a single, clear modern statute for the first time with the principle of individual wellbeing the driving force behind it. The Act aims to ensure that people will have clearer information and advice to help them navigate the system, and a more diverse, high quality range of support to choose from to meet their needs.
For the first time, carers will be put on the same legal footing as the people they care for, with extended rights to assessment, and new entitlements to support to meet their eligible needs. For more information about the Care Act 2014 below to visit the Department of Health website.
The staff that look after the person that you care for will support you with professional advice and information. We also provide information on a range of support networks on our website to find out more click here.
There are also national networks available which have specific information for carers, family and friends please see links below: