If you have a complaint or concern about a Cygnet service, please complete the form below. By submitting your complaint, you consent to us contacting you.
If you are receiving care, you also consent to an investigating staff member reviewing your care records and speaking with staff involved in your care, if needed. You can withdraw your consent at any time.
If you are acting on behalf of someone receiving care and are not the person receiving care yourself, we may need consent to discuss the complaint, particularly if it involves personal or medical information about them.