Laura Hope - Registered Manager

Laura has over 12 years of experience supporting individuals with challenging behaviours and complex mental health needs across a range of healthcare settings, including specialist residential services. She began her career as a Support Worker and progressed through the roles of Team Leader and Deputy Manager before becoming Registered Manager of Norcott Lodge in April 2026.

Laura is passionate about helping residents lead fulfilled and meaningful lives, with opportunities to engage in activities that reflect their individual interests. She strongly believes in promoting independence and empowering people to make their own choices, develop essential life skills, and maximise their potential.

Joel Hollingworth - Deputy Manager

Joel has over 5 years’ experience working with Learning Disability. Joel started out as a Support Worker back in 2018, progressing through the roles of Acting Team Leader and Team Leader, prior to starting in his current role as the Deputy Manager at Norcott Lodge back in March 2022.

Joel is passionate about supporting people with a learning disability to engage fully in their community and reach their potential using a person-centred approach.