Jodie Bowyer - Hospital Manager

Jodie is a registered mental health nurse who joined Cygnet in 2013 as a newly qualified nurse and worked in male mental health rehabilitation services. She progressed to be a senior nurse then on to become a head of care. In 2020 she completed the level 5 leadership and management apprenticeship with Cygnet and obtained a distinction for this.

Jodie also has experience working in Cygnet’s autism, learning disabilities and complex needs services prior to becoming the Hospital Manager at Cygnet Raglan House in July 2022.

Jodie is a compassionate leader and is dedicated in supporting service users and staff at Raglan. She is passionate about service development and co-production with individuals in our care.

Feven Zanos - Head of Care

After moving to the United Kingdom in 2016, Feven gained experience working in a vast range of both Independent and NHS services as a support worker including assertive out reach team ward, low secure, PICU, mental health ward, dementia ward for about 6 years. Feven then joined Cygnet Raglan House in 2022 as a staff nurse. She then progressed to senior nurse and had the opportunity to cover as an interim head of care in 2024 before being appointed the role permanently.

Having lived in her home countries Ethiopia and Greece before moving to the UK, Feven has developed a global awareness which mirrors the multicultural society of modern Britain. Feven incorporates this into her day to day practise, by appreciating and being respectful of peoples values and beliefs. Throughout her experiences to date, Feven has gained a passion for providing various health supports in a least restrictive way. She is extremely driven to lead with unconditional positive regard and compassion to both patients and staff.

Outside of work Feven really enjoys playing volleyball.

Dr Sohail Zafar - Consultant Psychiatrist

Dr Sohail Zafar achieved his medical qualification from Dow Medical University Karachi Pakistan in 1997. At postgraduate level, he became a member of the Royal College of Psychiatrists in 2011 and he completed a Masters in Mental Health Law in 2014. Dr Zafar joined Cygnet in December 2010 and has worked with Cygnet Raglan House since its establishment as a high dependency female psychiatric rehabilitation unit.

Dr Zafar has been involved in service development in the organisation and has worked jointly with others in various steering groups. One of his most significant achievements to date is to have drafted the Daily Risk Assessment tool (DRA) which is used daily in all Cygnet hospitals for assessing the daily risk level and determining the risk reduction plan in the morning meetings. He also helped draft the modified Global Assessment Progress tool (GAP) which is used to assess the progress of patients in Cygnet hospitals. GAP is a key tool that acts as a measurement of our service users’ achievements and how far they are in their journey to discharge.

Dr Zafar was also heavily involved in creating the High Dependency Rehabilitation Model at Cygnet, in that he drafted the model, finalised its content and presented it as a poster at the annual convocation of the Royal College of Psychiatry in 2019. The High Dependency Poster was also accepted by the American Psychiatric Association for its annual conference in 2020.

Dr Zafar is a Controlled Drug prescriber at Cygnet supporting a number of hospitals. He has been one of the CPD Programme Organisers for the last seven years and has been widely appreciated by his colleagues in conducting one of the best teaching sessions in the UK. At present Dr Zafar is a Clinical Lead/Medical Director of the Cygnet hospitals in the Midlands. His special interests are autism, treatment-resistant schizophrenia and personality disorders. He is a DISCO (Diagnostic Interview for Social and Communication Disorders) assessor and offers his support to other hospitals in the organisation in order to diagnose autism.

Dr Nicola Tavares-Mott – Specialty Doctor

Dr Tavares-Mott (known as Dr Nicola) has worked at Cygnet Raglan House since 2019. Dr Nicola had previously worked as a middle-grade doctor in the NHS, where she spent four years with the Birmingham Adult ADHD Service. She also spent time gaining experience working in a number of different areas, including the Birmingham Early Intervention Service, Forensic Psychiatry (including Female Medium Secure and LD Forensics) and the National Mental Health Service for Deaf Patients.

Her SHO training before these posts was exceptionally varied including posts in Neuropsychiatry of Epilepsy, Assertive Outreach, Liaison Psychiatry, Learning Disability and Home Treatment. Throughout her career, she has been heavily involved in service development; in collaboration with colleagues she developed a pilot transition service for 16-18-year-olds who were transferring from the care of community paediatricians.

Dr Nicola is passionate about physical health and holistic care, and since joining the team at Cygnet Raglan House has developed a close working relationship with the GP for the service, resulting in improved outcomes for the service users. Dr Nicola has also diagnosed individuals at Cygnet Raglan House with ADHD.

Outside work she is an animal lover and keen baker who runs a cake business, and has a Level 1 UK Athletics track official qualification.

Fatema Meghjee - Head Occupational Therapist

Fatema qualified as an Occupational Therapist (OT) in 2009 from the University of Derby. She then completed her 3rd year student placement at Cygnet Sedgley Lodge in Wolverhampton and has since continued to work for Cygnet.

Fatema initially started as a junior OT, moving to Cygnet Sedgley House as Senior OT and then to Cygnet Raglan House where she now works as Head OT. Fatema is trained in using AMPS and also a student occupational therapist educator. She has worked within the model of human occupation and has presented a poster presentation (co-produced) and facilitated discussion sessions (co-produced) at OT conferences.

Fatema enjoys working with the team at Cygnet Raglan House using a holistic approach to meet each individual’s needs.

Gemma Goode – Occupational Therapy Assistant

Gemma has worked within Cygnet for 11 years after starting as a Receptionist. She trained in Mental Health Act administration in 2011 and has since worked this role within 3 different Cygnet sites including male Neuropsychiatric Hospital and male psychiatric units. Gemma joined the Cygnet Raglan House team at the beginning of 2020 providing assistance and advice to the service users with regards to their detention and rights.

Catherine Knibbs – Senior General Nurse

Catherine is a registered general nurse, qualifying in 2005 from Birmingham University. She has a back ground in critical care nursing with the NHS, where she worked for 18 years, initially as a staff nurse but subsequently promoted through the ranks until she became the service Matron in 2020.

Catherine joined the Raglan House team in November 2023 and has a wide range of knowledge and skills in relation to physical health, but she also has a personal passion for fitness and nutrition. With this combination she strives to not only support the residents of Raglan House with the management of known physical health conditions, the monitoring of physical health secondary to mental health treatments, and day to day physical health concerns, but also to promote good physical health and improve the general physical wellbeing of each individual.

Alix-Joy Etheridge - Hospital Administrator

Alix originally joined Cygnet Heathers as a receptionist in 2015 before moving on to work as a hospital administrator and Mental Health Act administrator.

In 2020 Alix moved to Cygnet Raglan House as Mental Health Act Administrator and is now the Hospital Administrator for the service.

Alix is currently working on a Level 2 Business Admin qualification. She is passionate about working in mental health and likes to ensure people receive excellent care.