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Victoria Ward – Acute Service for Men

Gender: Male

Age: 18+

Beds: 17

Victoria Ward at Cygnet Victoria House is a mental health acute service for men in the North East.

The service provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.

The service works collaboratively with service users, families and external health professionals to provide a clear pathway to discharge.

Victoria Ward also benefits from specialist in-reach from neighbouring Cygnet St William’s, to support men with an acquired brain injury who require acute care, but present with behavioural challenges.

Hyperacute Neuropsychiatric Rehabilitation – Now Open

Cygnet Victoria House have combined their acute psychiatric expertise with the established neuropsychiatric rehabilitation expertise of Cygnet St William’s, creating a unique and innovative pathway for men who find themselves in environments less conducive to recovery and stabilisation, or requiring a graded step through services from secure pathways.

Our Hyperacute Neuropsychiatric rehabilitation pathway provides an inpatient bespoke behaviour management/ Neuropsychiatric treatment assessment following an Acquired Brain Injury when presenting behaviours are at their most challenging. The pathway is now open.

Find out more

Why Choose Cygnet Victoria House?

  • Average length of stay is 32 Days*
  • Specialist neuropsychiatric rehabilitation pathway available
  • 98% successful discharges**
  • Rated GOOD by the CQC
  • 5-star Google reviews from former service users

* Based on discharges in 2025. 6 outliers omitted from 87 records, Length of stay included outliers is 40 days.
** Discharges in 2025 to similar or less restrictive services.

At Victoria Ward, we support men aged over 18 who:

  • Are detained under the Mental Health Act or informal
  • May have diagnoses including mental illness, personality disorder, psychosis, bi-polar disorder and / or schizophrenia
  • May have complex needs including self-harm or substance misuse

“Amazing staff, always there to offer you support, very caring and organised, we went out on many trips which was so enjoyable. I recommend Victoria House, as my mental health now is so much better.”Former service user

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