Cygnet Bed Hub: 0808 164 4450
Social Care Referrals: Make a referral
Cygnet Bed Hub: 0808 164 4450
Social Care Referrals: [email protected]

Cygnet Health Care provides mental health and specialist deaf services for men and women who are Deaf or hard of hearing. for men and women who are Deaf or hard of hearing and who have complex mental health needs including mental illness, personality disorder, autism spectrum disorder or learning disability.

As a national provider of Mental Health and specialist Deaf services, we offer specialist, person-centred care pathways for Deaf individuals with varying mental health diagnoses. Staff are highly skilled in British Sign Language (BSL) and the services are well known for innovation and development within the field.

Our model of care is based on an integrated approach whereby family, service users, commissioners and carers are all involved in the rehabilitation and recovery of the individual.

Our specialist Deaf services provide expertise and resources to enable service users with complex communication needs to participate safely and as fully as possible in their care and achieve outcomes to support their discharge from hospital. These include:

  • Deaf and hearing staff who are highly skilled in British Sign Language (BSL)
  • Full in-house interpreting team
  • All About Me – award winning mental health recovery package for Deaf service users (Cygnet Bury Dunes)
  • Adapted therapies
  • Highly specialised, culturally sensitive treatment
  • Deaf advocacy service provided by SignHealth

myPath is our unique overarching care model which serves to monitor service user engagement levels, manage their records, assess individual progress and formulate a personalised and dynamic care plan with measurable targets. Within our Deaf Services, myPath promotes collaborative care and treatment pathways from admission to discharge with a focus on setting realistic goals through access to meaningful assessment and treatment.

For each individual, a daily risk assessment is completed, which enables dynamic responses to individual presentation within any 24 hour period and encourages positive risk-taking through robust management plans that focus on reducing restrictive practice, personalised risk assessment and self-directed coping strategies where possible. Each individual is offered a minimum of 25 hours meaningful activity in the categories of self-care, leisure and productivity, which is evidenced and documented within an individualised activity timetable based on recovery and personalised preferences. All individual care pathways are guided by a dynamic care plan which is closely linked to our specialist outcome tool, the Global Assessment of Progress (GAP). In our Deaf Services, the GAP allows us to measure an individual’s progress during their admission, plot the positive developments, setbacks and changes in well-being and when utilised within care planning allows us to evidence quality and innovation.

For more information on our mental health and specialist deaf services please use the search filter below.

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