Reviews and Compliments

“I’ve been here over 4 months now and its really helping to teach me what real safety is. I was so so scared when I came here that I barely came out of my room. But now 4 months on I’m doing more well then I have done in a long time. Yes I have blips and bad days but the staff here are all amazingly lovely and caring and its the first time since I was 14 that I actually feel safe and the staff really care and have been there for me 100%. Everyone here is trustworthy and so caring and understanding. Everyone treats me with so much compassion and that means so much to me. From the bottom of my heart THANKYOU.”Service user, Cygnet Aspen Clinic

“Absolutely fantastic staff who all work extremely hard to create a safe and supportive environment to aid recovery. My daughter was recently discharged and I can not speak highly enough about the support and compassion shown to her throughout her stay. The staff are like an extended family from the cleaning staff, support staff, nurses right through to the senior doctors and they all work closely with the patients creating a fantastic rehabilitation setting. They are all very professional but show so much love and kindness to the patients in their care.”Family member

“When I first came to Cygnet Aspen Clinic it was my 8th unit in 2.5 years. I thought they would keep me a couple of weeks and send me on my way, say I was too risky and unsuitable like everywhere else. But look at me now going back into the community. Yes, as you have said to me I have worked hard, but I have to thank every one of your doctors, nurses, support workers, psychologists and occupational therapists. You have all been part of my road to recovery. You have all believed in me when I didn’t believe in myself. You have pushed me to achieve my goals. I have to say thank you for everything. I am going to miss you all!”Service user, Cygnet Aspen Clinic

“I cannot express how amazing the staff here are! They saved me from myself and took the responsibility to keep me safe until I could do it for myself. I will never be able to thank them enough for the way they helped me and the huge impact they have had on my life.”Service user, Cygnet Aspen Clinic

“Thanks to the Aspen Clinic Team for all your hard work, support and belief. I have known Sarah for 4 years and the difference is 100% credit to the team. The therapeutic atmosphere throughout, attention to administrative processes and pure quality of care given, provided the platform for her to safely take the risks to improve herself to the point where she could leave hospital. I feel privileged to have been in the background watching you all help her to develop in to a confident, articulate and insightful person. With Aspen you can clearly see that every individual has a role to play to support success of service users and this has been played out like an orchestra for Sarah.”Commissioner

“I actually applied the things that I was learning in the situations I found myself in and I did this over and over again. I was no longer sitting in groups and pretending that I was going to be doing the work. I started talking, I did the work until it was my first response to a situation. I am still changing but now at least I can say that I’m in REAL recovery.”Service user, Cygnet Aspen Clinic


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Cygnet Aspen Clinic’s new Tranquility Room

Cygnet Aspen Clinic have recently completed work on their new Tranquility Room. The room provides a calming space for service users to feel relaxed and open up.

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