Visiting hours are from 7.00am – 8.00pm daily. Visits will be supervised by a member of staff where appropriate. Children may visit on an individually assessed basis, subject to risk assessment by a Cygnet Hospital Derby Social Worker. All child visits will occur in the visitors room.
All visits must be booked via the wards and it would be beneficial if 24 hours notice could be given to avoid disturbing therapy input and to allow time to facilitate a quality visit.
Animals are not permitted on site unless prior permission has been given by the Hospital Manager.
Food and drink can be ordered in for delivery during the visit if you wish however homemade food is not permitted due to food safety regulations.
Calls can be made to your loved one any time by contacting the appropriate ward.
What to expect on arrival
Monday to Friday 7-8.30 reception staff are on duty. They will ask you to sign in and if you have any contraband items for which you are asked to sign a declaration. You may be asked to allow us to search your bag to ensure none of the items are there. This is a safety and security measure for you and the people on the unit.
A nurse will collect you from reception and take you to your meeting or visit.
There are ample parking spaces available and please feel free to use the parking bays marked visitors.
Places to stay
The Stuart Hotel
119 London Road
Derby
DE1 2QR
Tel: 01332 340633
Fax: 01332 293502
The Derby Conference Centre
London Road
Derby
DE24 8UX
Tel: 0845 880 8100
Fax: 0870 890 0030
What not to bring
To ensure the safety of our service users, visitors and staff at all times we operate a contraband list of items which are not allowed on the unit. Please do not bring any of the items on the list to the unit.
You will be asked when signing in if you have any of these items and may be asked to search your bags before entry to the unit. If you do accidently bring any items on the list don’t worry, you can hand them in at reception or to the nursing staff and they will be returned to you when you leave.
