Cygnet Bed Hub: 0808 164 4450 Recruitment Line: 0121 728 8111

Details about cookies on Cygnet Group’s Website

Cygnet Health Care puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. Find out more about the cookies we use, what they’re for and when they expire.

Cookies that measure website use (statistics)

Google Analytics

We use Google Analytics cookies to collect information about how you use Cygnet Health Care. You can opt out of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on. You can read Google’s overview of data practices within Google Analytics. Our Privacy Notice has more information about the data we collect using Google Analytics cookies and information we receive from other digital services. We use the following Google Analytics cookies on cygnetgroup.com:

Name Purpose Expires
_ga_<unique id> These help us count how many people visit cygnetgroup.com by tracking if you’ve visited before 1 year
_ga These help us count how many people visit cygnetgroup.com by tracking if you’ve visited before 2 years

Cookies set by other websites (marketing)

Some of our pages may contain content from other sites, like YouTube or Vimeo, which may set their own cookies. These sites are sometimes called ‘third party’ services. This tells us how many people are seeing the content and whether it’s useful.

In addition, if you share a link to an Cygnet Health Care page, the service you share it on (for example, Facebook) may set a cookie. We have no control over cookies set on other websites – you can turn them off, but not through us.

Google Maps

We Google Maps for maps display Read more, and for more information on how Google shares data please read the Google Maps Privacy Statement

Name Purpose Expires
Google Maps API Read user IP address. Expires immediately

YouTube videos

We use YouTube to show videos on some cygnetgroup.com pages. YouTube sets cookies when you visit one of these pages.

Name Purpose Expires
VISITOR_INFO1_LIVE Used by YouTube to count the views of embedded videos and provide bandwidth usage statistics 6 months
GPS Stores location data of the current user based on geographical GPS location session
YSC Used by YouTube to prevent spam, fraud and abuse. The YSC cookie ensured that requests to YouTube and Google are being made by the user, and not by other sites. session
PREF YouTube uses the ‘PREF’ cookie to store information such as your preferred page configuration and playback preferences like explicit autoplay choices, shuffle content, and player size. For YouTube Music, these preferences include volume, repeat mode, and autoplay 8 months

Vimeo

We embed videos from our official Vimeo channel. When you press play Vimeo will drop third party cookies to enable the the video to play and to collect analytics data such as how long a viewer has watched the video. These cookies do not track individuals.

Name Purpose Expires
__utm_player Used by embedded Vimeo videos to monitor analytical data regarding the player performance. 10 minutes
vuid Used by Vimeo to store a users usage history with relation to Vimeo embedded videos played by the user on this website. 2 years

Your location

In the locations area of our website. Google Maps is installed so that the user can successfully get directions to one of our locations. Google Maps will use your IP address in order to determine your current location.

Strictly necessary cookies (functional)

Cookies message

You may see a banner when you visit cygnetgroup.com inviting you to accept cookies or review your settings. We’ll set cookies so that your computer knows you’ve seen it and not to show it again, and also to store your settings.

Name Purpose Expires
CookieNotice Used by the Civic cookie consent system to store the accepted cookie policy ID. 90 days

Google reCAPTCHA cookies

In some limited circumstances, we may use Google reCAPTHCA to help us detect fraudulent activity. We also use Google reCAPTCHA for spam prevention. Some of the data collected by reCAPTCHA cookies is forwarded to Google. See the Google Privacy Policy and the Google Terms of Service.

Name Purpose Expires
rc::c We use Google reCAPTCHA on this site to make sure that information (for example, in forms) is entered by a human and not by automated software. session
rc::b We use Google reCAPTCHA on this site to make sure that information (for example, in forms) is entered by a human and not by automated software. session
rc::a We use Google reCAPTCHA on this site to make sure that information (for example, in forms) is entered by a human and not by automated software. persistent

Other essential cookies

Essential cookies keep your information secure while you use our website. We do not need to ask permission to use them.

Name Purpose Expires
wpe-auth Used to store logged in user status session
wp_lang Used by WordPress to store the users language preferences session
wp_data_user_* Used by WordPress to provide administrative functionality various